Social Marketing 101: Brands Are STILL Failing To Engage Fans And Customers #INFOGRAPHIC
Social media refers to the means of interactions among people in which they create, share, exchange and comment contents among themselves in virtual communities and networks.
Did you know that while 91 percent of online adults use social media regularly, just over one-fifth (22 percent) of businesses have a dedicated social media manager?
Social platforms such as Facebook and Twitter have changed the world, and brands are struggling to keep pace – just one-third (33 percent) of social media marketers spend more than eleven hours per week implementing their digital strategies, and, on average, companies respond to just 30 percent of all feedback they receive from their social media fans.
Berrie Pelser, Ber|Art Visual Design:
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